This Privacy Policy explains how TripLooky ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our platform ("Platform") to browse, plan, or book travel experiences in Morocco. By using TripLooky, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our Platform:
1.1. Personal Information
- Name
- Email address
- Phone number
- Booking preferences and travel details
Note: We do not store any billing or payment information, as TripLooky only links users to travel hosts for bookings. Payments are processed directly by the service providers.
1.2. Non-Personal Information
- IP address
- Browser type and version
- Device type
- Platform usage data (e.g., pages visited, clicks, search queries)
1.3. Information from Third Parties
- Booking confirmations and status received from Service Providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. To Facilitate Bookings
- Share relevant information with Service Providers to confirm your reservations.
- Send booking confirmations and trip details.
2.2. To Improve Our Platform
- Analyze usage patterns to enhance user experience.
- Develop new features and services tailored to user needs.
2.3. To Communicate with You
- Respond to customer inquiries and provide support.
- Send updates, newsletters, and promotional offers (only with your consent).
2.4. To Ensure Legal Compliance
- Comply with applicable laws, regulations, and legal processes.
- Prevent fraud, abuse, and other prohibited activities.
3. How We Share Your Information
We may share your information in the following ways:
3.1. With Service Providers
- Personal and booking-related information is shared with the Service Providers (e.g., accommodations, tours, activities) to confirm and manage your bookings.
3.2. With Third-Party Service Providers
- We engage third-party companies for data analysis, marketing, and customer support. These companies are required to handle your data securely and use it only for the purposes we specify.
3.3. As Required by Law
- We may disclose your information if required to do so by law or if necessary to comply with legal obligations or protect our rights.
3.4. In Business Transfers
- If TripLooky undergoes a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Security Measures Include:
- Data encryption during transmission (e.g., SSL/TLS).
- Access controls to restrict unauthorized access.
While we strive to protect your data, no method of transmission or storage is completely secure. Use the Platform at your own risk.
5. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
5.1. Access and Correction
- Request access to the personal information we hold about you.
- Request corrections if it is inaccurate or incomplete.
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5.2. Data Deletion
- Request that we delete your personal information, subject to legal or contractual obligations.
5.3. Withdraw Consent
- If we rely on your consent to process your data, you may withdraw it at any time. However, this may limit your use of certain Platform features.
5.4. Data Portability
- Request a copy of your data in a commonly used format.
To exercise these rights, contact us at [support@triplooky.com].
6. Cookies and Tracking Technologies
6.1. Cookies
- We use cookies to enhance your experience on the Platform, such as remembering your preferences and providing personalized recommendations.
6.2. Tracking Technologies
- We use analytics tools to understand user behavior and improve our services. These tools may collect non-personal information such as IP addresses and device details.
You can manage cookie preferences through your browser settings, but disabling cookies may affect Platform functionality.
7. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
8. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Revised" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@triplooky.com
By using TripLooky, you acknowledge that you have read, understood, and agree to this Privacy Policy.
